Warranty
Warranty Policy Details
Updated: December 6, 2018
Warrany Policy
Touch-Plate warrants this product against defects in materials or workmanship, under normal use, for a period of ONE (1) year from the date of shipment. If a defect arises and a valid claim is received within the Warranty Period, Touch-Plate will repair or replace the product at no charge.
This Warranty Does Not Apply To:
- Damage to the unit(s) caused by accident, acts of God, inappropriate installation, faulty installation, or any negligent use.
- Unit(s) which have been subject to being taken apart or otherwise modified.
- Unit not used in accordance with instructions.
- The finish on any portion of the product, such as surface and or weathering, as this is consider normal wear and tear.
- The use of Non-Touch-Plate installed by the user.
- Damage caused by Non-Touch-Plate products.
- Damage caused by operating the product outside the permitted or intended uses described by Touch-Plate.
- Specific plans or specific application requirements. Unless the plans and specifications have been forwarded to Touch-Plate. Touch-Plate will then approved and accept these plans in writing.
