troubleshooting...

To troubleshoot your Touch-Plate system, simply click on the link above to begin our own Interactive Step-By-Step Troubleshooting Guide.

For information about discontinued products, click here.

At Touch-Plate, we do everything in our power to provide support and replacement parts for older, existing systems. Parts for your Touch-Plate system can be purchased through our online STORE.

If you would like help with your old Touchplate system, watch our "Wiring Demo" or download our "System Triangle" (pdf), or our "Old System Wiring Schematics".

For switch replacement guides, please remember that for every 1 button you currently have, you will need 2 or our current buttons to make new switches work. For more details, please download our "3 Wire Replacement Guide".

In addition to providing replacement parts, we have also posted Datasheets, Manuals, & Software. These documents provide detailed product information, specifications, and wiring information.

If you need additional help, please do not hesitate to contact us.